Your Frequently Asked Questions answered by the Brooklands Auto Body team

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Please see below some of the most common Frequently Asked Questions:

What time will my car be picked up/delivered?
Can you give me an exact time?
Do I have to be there when my car is collected/delivered?
My insurance company said you'd collect the car today.
My vehicle is safe to drive. Can I bring it in to you?
What happens once you've collected my car?
Can you give me an estimate over the phone?
How long will it take for you to fix my vehicle?
Can I speed up the process at all?
Why are the parts for my car on back-order?
Why does the paint process take so long?
Why is my car not ready yet?
Why is my car not ready when you said it would be?
If my car's ready, why can't you deliver it now?
The repair took more than 7 days. What happens now?
Why do I have to pay an excess when the accident wasn't my fault?
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01522 718055
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01522 500003
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Aberdeen North
01542 882386
01228 648087
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0131 669 8779
01942 882384
0203 457 5883